i bought my car from then when it was park ave infiniti and everything when awesome. the ppl were really nice and helped me out. i brought it back from some warranty service and again, noooo problems.
NOW.. it's Infiniti of Englewood, new owners. i brought it in for some service, (window streaking and engine flush) and i ended up paying almost $70 for a F**** oil change!!! i didn't understand, i argued with the sales manager on how it could be so much and how i paid ~$45, (still a lot) last time i was there. he like, it's new managment and these are the prices. i asked him he he put synthetic oil, but he said that was synthetic is not supposed to be used in the car. i was SOOO pissed off but i had to freaking go to work and didn't have time for a long blown out debate.
AND... as i'm get my "free loaner", he tells me i have to sign this thing and return the car with the same amount of gas. i was like, WHAT?! i have NEVER had to do that for infiniti... EVER! i read the contract and they would charge $4.50 for every gallon under if i didn't fill it. the only thing "free" about the loaner was that, if it wasn't warranty work, they actually CHARGE PER MILE for the loaner!! i was in SHOCK!
NEVER GO TO Infiniti of Englewood, New Jersey!!! NEVER!!! NEVER!!! NEVER!!! NEVER!!! NEVER!!! NEVER!!! NEVER!!!
cant wait to fill out my survey...